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Terms & Conditions
LEGAL

Terms & Conditions

The terms governing your use of ecigone.co.uk. Please read
them carefully before making a purchase.

Full T&CsFull T&CsEnglish LawEnglish Law18+ Only18+ OnlyConsumer RightsConsumer Rightsinfo@ecigone.co.ukinfo@ecigone.co.uk

S.M Supplies & Imports Ltd

Trading as Ecigone · Company Reg: 15826476 · VAT: GB472588454

Unit 1 Park Road, Holmewood Industrial Park, Chesterfield S42 5UY

KEY HIGHLIGHTS

age Requirementsage RequirementsYou must be 18 or over to use this site or make any purchase
PricingPricingPrices may change at any time. Errors will be corrected where found
ReturnsReturns30-day returns policy on eligible products. See Returns Policy for details
English LawEnglish LawThese terms are governed by the laws of England and Wales

FULL TERMS

Terms of Service

Click any section to expand and read the full details.

  • By using ecigone.co.uk you agree to be bound by these Terms of Service
  • You must be at least 18 years old to use this site or make a purchase
  • You may not use our products for any illegal or unauthorised purpose
  • A breach of any of these Terms will result in immediate termination of your access
  • These terms apply to all users including browsers, customers, merchants, and contributors
  • We reserve the right to refuse service to anyone for any reason at any time
  • Content (excluding payment info) may be transferred unencrypted across networks
  • You may not reproduce, duplicate, or exploit any part of the service without written permission
  • Headings in these Terms are for convenience only and do not limit or affect the Terms
  • We reserve the right to limit sales to any person, region, or jurisdiction on a case-by-case basis
  • Product descriptions and pricing are subject to change at any time without notice
  • We reserve the right to discontinue any product at any time
  • We do not warrant that product quality will meet your expectations
  • We reserve the right to refuse or limit any order, including quantities per person or household
  • Colours and appearance of products may vary slightly from what is shown on screen
  • You agree to provide current, complete, and accurate purchase and account information
  • You agree to promptly update your email, payment details, and expiration dates
  • We reserve the right to refuse or cancel any order at our discretion
  • If your order is cancelled, you will be refunded the full amount paid
  • For more details on refunds, please see our Returns Policy
  • We may provide access to third-party tools which we do not monitor or control
  • Third-party tools are provided "as is" and "as available" without warranties
  • Third-party links may direct you to websites not affiliated with Ecigone
  • We are not responsible for the content, accuracy, or practices of third-party websites
  • We are not liable for harm related to the purchase or use of third-party goods or services
  • We may monitor, edit, or remove content we determine to be unlawful or objectionable
  • Your comments must not violate any third-party rights including copyright and privacy
  • Comments must not contain unlawful, abusive, or obscene material
  • You may not use a false email address or mislead others about the origin of comments
  • You are solely responsible for any comments you make and their accuracy
  • Occasionally information on our site may contain typographical errors or inaccuracies
  • These may relate to product descriptions, pricing, promotions, shipping, or availability
  • We reserve the right to correct errors and update information at any time without prior notice
  • We may cancel orders if information is found to be inaccurate, including after order submission
  • We are not obligated to update information except as required by law
  • Using the site for any unlawful purpose
  • Soliciting others to perform or participate in unlawful acts
  • Violating any international, national, or local regulations, rules, or laws
  • Infringing upon the intellectual property rights of Ecigone or others
  • Harassing, abusing, insulting, defaming, or discriminating against others
  • Submitting false or misleading information
  • Uploading viruses, malware, or any destructive or harmful code
  • Collecting or tracking personal information of other users
  • Spamming, phishing, or engaging in any similar activity
  • Using the site in any way that could damage, disable, or impair the service
  • The service is provided "as is" and "as available" without warranties of any kind
  • We do not guarantee the service will be uninterrupted, timely, secure, or error-free
  • We may remove the service for indefinite periods or cancel it at any time
  • In no case shall Ecigone or its directors, officers, or employees be liable for any injury, loss, or damages
  • This includes direct, indirect, incidental, punitive, special, or consequential damages
  • This limitation applies whether based in contract, tort, negligence, or strict liability
  • These Terms of Service are governed by the laws of England and Wales
  • We reserve the right to update or change these Terms at any time
  • Changes are effective immediately upon posting to the website
  • It is your responsibility to check this page periodically for changes
  • Continued use of the site after changes constitutes acceptance of the revised Terms
  • Questions about these Terms should be sent to info@ecigone.co.uk

Frequently Asked Questions

Yes. By accessing or using Ecigone.co.uk, you agree to be bound by these Terms of Service. If you do not agree, you should not use the site or make any purchases.

We reserve the right to correct pricing errors at any time, including after an order is placed. If an error affects your order, we’ll contact you before processing. You’ll receive a full refund if the order is cancelled due to a pricing error.

If an item becomes unavailable after your order is placed, we’ll notify you and offer a full refund or a suitable alternative. We do our best to keep stock levels accurate on the website.

These Terms of Service are governed by the laws of England and Wales. Any disputes will be handled under English law.

Updated terms are posted on this page with the date of the most recent revision. We recommend checking periodically. Continued use of the site after changes means you accept the updated terms.

Questions about our terms?

Contact us at info@ecigone.co.uk or call 01246 260010.