Age Verification
UK law requires us to verify the age of every customer. Here's how it works and what to expect.
Secure & Private
Instant Check
No Credit Impact
One-Time Only
Age Checked Partner
Why We Verify
UK law states it's illegal to sell vape products to anyone under 18. Every order placed with us goes through age verification to ensure all customers meet the legal requirement. This is a one-time check on your first order.
How It Works
Place Your Order
Enter your full name, billing address, and date of birth at checkout. These details must match official records like your driving licence, credit file, or electoral roll.
Automatic Verification
We work with Age Checked, a trusted verification provider, to check your details securely in the background. It's fast, discreet, and won't affect your credit score.
Order Confirmed
If your age is verified, your order is processed and dispatched as normal. You only need to verify once — future orders skip this step.
Good To Know
Verification Fails?
If Age Checked can't verify your age (due to a recent move, name mismatch, etc.), we'll try again or contact you for alternative proof of age, such as a driving licence or passport.
Still Can't Verify?
If we still can't confirm your age after alternative methods, we won't be able to process your order and will cancel it with a full refund.
Your Privacy
Age Checked doesn't store or share your personal information. They check it, confirm your age, and that's it. None of your details are saved beyond verification.
Credit Score
Age verification is a soft check only. It has zero impact on your credit score or credit history. Completely separate from a financial credit check.
Powered By Age Checked
Age Checked is a trusted UK verification provider used by retailers across the country. They verify your age securely, don't store your data, and the check has zero impact on your credit score.
Frequently Asked Questions
Need help with verification?
Contact our team via live chat or email info@ecigone.co.uk.